Frequently Asked Questions

Yes, you can add EasyCare at any time, even at the time that you realize you need a standard service call. Cancellation of EasyCare within 90 days after purchase may result in charges for EasyCare services previously received.

Yes, in the first month that you add service, there will be a pro-rated charge for a partial month of EasyCare.

If you add EasyCare at any time during the first 90 days, your EasyCare plan will be free for that initial 90-day period counted from the start of your Internet service.

EasyCare will cover a number of services on required service call, including:

• Wiring repair and replacement between your modem and dish
• Re-aligning your antenna if your dish moved out of its proper focus position

EasyCare is only $9.99/month.

Viasat EasyCare offers you premium customer service and peace of mind for required service calls. If a tree limb falls and disturbs your dish setup or animals build nests in your dish, your service calls will be covered at no charge. That’s a savings of $95 every time your service call is free with EasyCare. And if you need your dish antenna relocated to get a better signal, you can do it once a year for only $95 instead of the standard charge of $200.

In addition to these big savings, you will get priority customer service every time you call Viasat on the dedicated EasyCare subscriber line. Viasat encourages all customers to sign up for EasyCare to get this extra level of savings and support.

The available download speeds are up to 35/50/100/150 Mbps depending on your location.

Viasat Business provides you with a convenient online account management tool, MyAccount. You can use MyAccount to pay bills, check data usage, and more.

Modem/router lease fee is included with the Viasat Business monthly plan fee.

Yes, there is no change to the previous contract agreement. There is a 24-month contract for the Business Choice Unlimited plan.